Please log into team3.inmatecanteen.com and select the state, facility, and the inmate you want to video visit with:
Then select "Talk" and then "Video Call"
Click through the Video Approval, Balance Review, Available Call Hours, and Test Hardware.
When on the "Test Hardware" page please make sure you can see yourself and head the sound playing. (If you are unable to do either of these things the video visit will not work.)
Then select "I agree to the video agreement" and call the inmate:
It will begin a 3 minute connection countdown while it is ringing on the inmates side. If the inmate does not pick up in that time frame you will be disconnected.